He kaihautū toa mō te hoko, kua reri ki te whakahaere rōpū me te whakakaha i ngā whāinga hokohoko. E mōhiotia ana au mō te whakapakari i ngā rautaki hokohoko, te whakarite rōpū kaha, me te whakanui i te wheako kiritaki. Ko ngā pukenga āu e kī ana ki te whakahaere wātea me te paerewa kounga, me te whakamahi ringa ki te tutuki i ngā whāinga toa. Kei konei au hei tautoko i te hāereere o te pakihi ki te taumata e whai ake nei.

Retail Supervisor, Toa Raiātea

Zurich, Switzerland

2022-03 — translate.defaults.currentTime

Ko te whakahaere matua i te toa mamao me te tautoko i te ropū hoko me te whakatutuki i ngā putanga pakihi pai rawa. Kua whakahāngai i ngā rautaki me ngā rōpū ki te mārama ki ngā hiahia a ngā kiritaki me te whakapiki i te whanaungatanga. I whāiti i te 20% o ngā whāinga hokohoko i te 12 marama tuatahi, me te hanga rautaki hou mō te whakataetae o te āhua mākete.

• Whakahaere i ngā rōpū toko miriona ngā tikanga, me te whakarite kia tutuki ngā whāinga hokohoko ia tau

• Ko te whakamahi rauemi me te whai wāhi loboli i roto i ngā hoko, i kukume i ngā kiritaki hou ki te whāinga o te waru miriona tārau

• Kua whakanui i te wheako kiritaki i te 25% mā te whakarite i ngā ratonga tāima me ngā uara motuhake

• Kua whakakaha i ngā tikanga whakahaere rōpū kia whakaohooho i te mahi tahi me te roa o te mahi

Retail Supervisor, Rātake Whainga

Vienna, Austria

2020-04 — 2022-02

Ko te whakahaere i ngā hoko o te toa me te tautoko i ngā kaimahi. Kua whakahāngai i ngā mahere rautaki kia waihanga tohatoha kaha ki te whānui mō te piki atu i ngā pounamu me te rangatira i te rōpū.

• Te whakahaere i te tiaki auaha i ngā rawa o te toa, nāna i piki te hoko i ngā hua e pā ana ki te 15% i roto i ngā marama 12

• Ko te whakawhanake i ngā hōtaka whakaurunga mō ngā kaimahi hou, i hua ai te pikinga o ngā kaha ki te 10% i roto i te toru marama

• I whakakaha i te wheako kiritaki i te 30% mā te whakahaere i ngā ra anō me te whakakai i ngā rauemi

Retail Supervisor, Whakahoahoa Tautoko

Remote

2018-01 — 2020-03

Ko te whakahaere i ngā rārangi hoko me te tautoko i ngā tankeroro ki te whakakaha i ngā whāinga hokohoko me ngā mārama o ngā kiritaki.

• Ngā hua piki i te 25% mā te whakauru pūmanawa hokohoko mamati me te whakakaha i te hononga ki ngā kiritaki matua

• Whakawhāiti i te waa whakahaere hokohoko i te 20% mā te whakamahinga pātea o te hangarau rorohiko

• Kua whakanui i ngā ratonga kiritaki i te 15%, arā hoki, te pōturi i ngā awangawanga me ngā raruraru

Bachelor of Commerce — Whare Wānanga o Ōtautahi

Hera Hua i ngā Hokohoko

Ko te akoranga i te pānga o te hoko, te whakahaere rautaki me ngā tikanga whakahaere moni, hei tautoko i ngā kaupapa rongoā hokohoko.

Rautaki Hokohoko me ngā Rautaki Rōpū: Whakahaere rōpū, Whakahaere whakahaere hokohoko, Hanga mahere toa, Whakawhanake rautaki hokohoko pāpori

Mana Whakahaere, Rautaki, me te Whakahaere Kiritaki: Te whakahaere taurekareka kiritaki, Te whakamārama hua, Whakanuia wheako kiritaki, Whakarite ture hoko me ngā paerewa kounga

Ngā Pūkenga Hangarau me ngā Rorohiko: CRM pūmanawa, Tātaritanga kōrero, Whakahaere utu ā-ipurangi, Microsoft Office me Google Suite

Ngā Pūkenga Tāngata me te Whanaungatanga: Ngā rangahau ā-iwi, Ngā rāpoi pakihi, Ngā uara ā-iwi, Tautoko rōpū

Hokinga Rawa me te Takohanga: Ngā tikanga hoko, Hīkoi utu, Whakarite wā poto me te roa, Tūwhiri rawa

Reo Māori (fluent)

English (native)

German (intermediate)