{
  "meta": {
    "title": "He aratohu mō te tūranga Kaiarahi Tūnga Pūtea Mua",
    "description": "Ako me pehea te hanga i tētahi resume mō te tūranga Kaiarahi Tūnga Pūtea Mua i te ao hokohoko me manuhiri. Me kī hoki ngā kupu matua hāngai ki tō pukenga, ki ngā whāinga, me ngā wheako, kia māmā ai te kimi mahi.",
    "language": "mi"
  },
  "resume": {
    "metadata": {
      "version": 1,
      "lastModified": "2025-03-01T12:00:00.000Z",
      "fullName": "Hine Rākei",
      "email": "hinerake****************",
      "phones": [
        "+41 79 1*******"
      ],
      "city": "Zurich",
      "country": "Switzerland",
      "links": [
        "https://linkedin.****************"
      ],
      "language": "mi"
    },
    "content": {
      "role": "Front Office Manager",
      "summary": "Nō te whare manuhiri me ngā ratonga hokohoko i a Hine. He pūkenga tō rōpū ki te whakahaere i ngā mahi o te taha tūnga me te whakarite ratonga whaihua ki ngā manuhiri. Kei te rapu au āheinga ki te whakatipu me te whakawhānui i ngā whakahaere. E mōhiotia ana ahau mō te whakarato ratonga kiritaki tino kouka me te āhei ki te whakahaere i ngā kapa maha. Kua whiwhi ahau i te wheako o te whakahaere i ngā whakahaere hōu, ki te whakaiti i ngā utu me te whakawhānui i te whanui o ngā manuhiri. E hiahia ana au ki te pātai mō tēnei mahi kia mōhiotia ai e au te painga o taku mōhiotanga me taku môhiotanga puta noa i te ahumahi manuhiri.",
      "skills": [
        {
          "category": "Ngā Pūkenga Whakahaere me te Tūnga Kiritaki",
          "items": [
            "Whakahaere o te tari tūnga",
            "Whakaritea ratonga manuhiri",
            "Rongoā whiwhinga manuhiri",
            "Whakahaere whakahaere tukunga",
            "Whakatairanga pūkenga kiritaki",
            "Rata me te whakaoti raru"
          ]
        },
        {
          "category": "Ngā Pūkenga Hangarau me ngā Pūnaha",
          "items": [
            "Tautoko CRM me ngā pūnaha whakahaere whare",
            "Whakamahi i ngā rorohiko ratonga manuhiri",
            "Whakahaere papatono pākihi me ngā tukanga",
            "Tautoko ā-ipurangi me te rorohiko"
          ]
        },
        {
          "category": "Ngā Pūkenga Whanaungatanga me te Whakahaere Kapa",
          "items": [
            "Whakangungu me te tautoko kapa",
            "Whakahaere rōpū whai hua",
            "Whakawhānui whanaungatanga ki ngā kiritaki ā-matihiko",
            "Te manaaki i te hunga kōrero"
          ]
        },
        {
          "category": "Ngā Pūkenga Whakatau Raraunga me te Rārangi Kōrero",
          "items": [
            "Tūtohu e mau ana ki te tātari raraunga",
            "Whakamahi i ngā tātaritanga hei whakatau kaupapa",
            "Rongoā hohonu mō ngā tono kiritaki",
            "Pūkenga rauhanga rārangitaki"
          ]
        }
      ],
      "experience": [
        {
          "company": "Te Whare Runanga Manuhiri Zurich",
          "role": "Front Office Manager",
          "from": "2021-05",
          "to": null,
          "isCurrent": true,
          "location": "Zurich, Switzerland",
          "description": "Ko te whakahaere o ngā mahi o te tari tūnga me te whakarite ratonga whai kiko ki te manuhiri. He kawenata ki te whakarato ratonga whaihua, mō te whanui o te whare kia pai ai te whanaungatanga ki ngā manuhiri, me te whakahaere i ngā ara utu he tiketike hoki.",
          "achievements": [
            "Whakahaerehia nga mahi o te tari tūnga, kua piki te 15% te taenga mai o ngā manuhiri i te marama ki te marama.",
            "Whakahaerehia ngā kapa hoki ki te whakapai ake i te ratonga kiritaki, nōreira, i piki te mōkihi ratonga hoki ki te 30%.",
            "Whakahaerehia ngā kaupapa hokohoko ki ngā marae o tēnei whare, nā reira i whakapiki i te pūtea moni ki te whare whakatauranga i te 20%.",
            "Whakakī, whakatinana hoki i ngā paerewa whakahaere."
          ]
        },
        {
          "company": "Te Tāhuhu Manuhiri Vienna",
          "role": "Tūnga Hokohoko me te Whakauru Manuhiri",
          "from": "2018-03",
          "to": "2021-04",
          "isCurrent": false,
          "location": "Vienna, Austria",
          "description": "Ko te whakahaere i ngā whakahaere o te tari, me te whakatau i ngā whāinga kiritaki, mai i te tīmatanga ki te mutunga. Ko te whai wāhi ki ngā whakatinanatanga o te whakahaere īniti, me te tautoko i ngā kaupapa whakawhanaketanga hou.",
          "achievements": [
            "Hei ngā rā o te whakahaere i ngā kawenata, ka piki te rawangā riro o te whare ki te 25%.",
            "Ka whakaritea ngā whānuitanga o ngā kaupapa rānei, ki te pikinga o ngā ratonga me ngā ratonga hou, nā reira tērā kē pea ngā rerekētanga o te 40%.",
            "Ko ngā uara pai, i aukati i ngā hapa pūkete ki te 10% rawa nō te tūtakitanga, me ngā ārai i ngā pokanga.",
            "I whakahaerehia te haerenga matua o te kamupene i ngā whenua o te ao ki te whakanui i te pākihi. "
          ]
        },
        {
          "company": "Remote Customer Service",
          "role": "Kaimahi Ratonga Kiritaki",
          "from": "2015-01",
          "to": "2018-02",
          "isCurrent": false,
          "location": "Remote",
          "description": "Ko te tautoko i ngā kiritaki matao i te pae pātengi raraunga, me te whakarite i ngā whakautu tere, me ngā whakahaere o ngā tono me ngā raru.",
          "achievements": [
            "I whakatau i te 98% o ngā tono kiritaki i te wā roa o te wā nei.",
            "I whakaritea ngā kaupapa o te whakahaere ratonga, i pā te tikitanga o ngā kiritaki ki te 35%.",
            "Ngā hononga whaihua ki te whakaoti raru, me te tono whakamāramatanga mō ngā kaupapa hou.",
            "Kua rongo i ngā korero whakahihiko mai i ngā kiritaki mō te ratonga nui me te tika."
          ]
        }
      ],
      "education": [
        {
          "school": "Whare Wānanga o Otāgo",
          "degree": "Paerua o te Whakahaere Wātea",
          "field": "Whakahaere Pāhekoheko me te Whakarite Kaupapa",
          "location": "Otāgo, New Zealand",
          "summary": "Kua whiwhi i te mātauranga i runga i ngā tikanga whakahaere, te toroānga whenua, me te whakahaere rautaki i te ao hapori hoko me ngā ratonga manuhiri.",
          "from": "2012-03",
          "to": "2014-11",
          "isCurrent": false
        }
      ],
      "languages": [
        {
          "language": "Reo Māori",
          "level": "native"
        },
        {
          "language": "Pākehā",
          "level": "fluent"
        },
        {
          "language": "Tiamana",
          "level": "advanced"
        }
      ]
    },
    "sections": [
      {
        "id": "what-role-does",
        "title": "He Aroha nō te Tūranga Kaiarahi Tūnga Pūtea Mua",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te Kaiarahi Tūnga Pūtea Mua he rangatira e whakahaere ana i ngā mahi o te tari o ngā manuhiri, me te whakarite kia ngā rūnanga, ngā ratonga, me ngā whāinga o te whare ka tutuki i runga i ngā paerewa teitei o te kiritaki me te whakahaere whaihua. He tino whai mana ia ki te whakahaere i ngā rōpū, hanga kaupapa, me te whakatinana i ngā rautaki pakihi i runga i ngā wawata o te whare."
          },
          {
            "type": "subheading",
            "content": "Hei āwhina i ngā tangata whai pānga ki te ao hokohoko me te manuhiri, me te whakanui hoki i te painga o te tautoko kiritaki."
          },
          {
            "type": "bullets",
            "content": [
              "Te whakahaere o ngā ratonga o te tari, kei raro i ngā kawenga ki te whakakaha i te whakapā ki ngā manuhiri.",
              "Te whakarite me te whakahaere rārangi whakahaere, me te whakarite kia ea ngā tono me ngā hiahia o ngā manuhiri wawe tahi.",
              "Te whakahaere i ngā kupu whakataki me ngā paerewa whakahaere mō te whakahaere whaihua.",
              "Te whakarite i ngā rōpū whakahaere hoki ki te whakatinana i ngā kaupapa tauwhitinga pākihi hou.",
              "Hei kaitiaki mō te whakarite i te whai wāhitanga o ngā manuhiri, me etahi atu whakahaere."
            ]
          }
        ]
      },
      {
        "id": "key-skills",
        "title": "Ngā Pūkenga Matua mō te Tūranga Kaiarahi Tūnga Pūtea Mua",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te mōhiotanga hohonu o ngā pūnaha whakahaere me ngā pūkenga whakahaere i ngā rawa, ko ngā huritao ki ngā mahi katoa hoki ngā mea matua e rapuria nei e ngā kaitakaro o tēnei tūranga. Mā konei, ka taea e koe te arahi, te whakakaha hoki i ngā kapa, me te whakapiki i te kounga o ngā ratonga e tukuna ana."
          },
          {
            "type": "bullets",
            "content": [
              "Ngā pūkenga whakahaere rōpū me te whakawhitiwhiti tautohe",
              "Ngā pūkenga whakahaere pūnaha me te whakamahinga i ngā papatono whakahaere",
              "Ngā pūkenga whakariterite me te hanga rautaki pakihi",
              "Whakahaere whakawhanaungatanga kiritaki me ngā rautaki hokohoko"
            ]
          },
          {
            "type": "paragraph",
            "content": "Ko te rapu puāwaitanga hoki hei whakapai ake i ngā pūkenga ehara i te mea anake ngā hiahia, engari ko te hanga rautaki me ngā wātea hoki mō te tipu o te whare i ngā wā katoa."
          },
          {
            "type": "bullets",
            "content": [
              "Raihanga, whakawhanake, me te whakarite rautaki hōu",
              "Ngā pūkenga whakawhiti kōrero whaihua",
              "Ngā pukenga rārangi korero me te tātari raraunga",
              "Whakahaere kaupapa me ngā mahi rōpū"
            ]
          }
        ]
      },
      {
        "id": "market-stats",
        "title": "Ngā Tuhinga Mate Hoko me ngā Mahi mo te Tūranga Kaiarahi Tūnga Pūtea Mua",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te mākete o te ao i te ohanga manuhiri kei te piki haere ki te 8% ia tau i te ao whānui, ā, kei te piki ki te 12% mō ngā kamupene nui me ngā whare whānui. Hei te tau 2024, e kākahu ana te utu mō te kaiarahi tūranga pēnei i tēnei i te €50,000 ki te €70,000 i te tau, ā, kei te piki haere te hiahia ki ngā tangata uara nui."
          },
          {
            "type": "stats",
            "content": [
              "Ko te utu tikanga mō te tūranga i Zurich he €60,000–€70,000 ia tau.",
              "Ko te mutunga o te tau, piki te pērāhi mahi i te 12%.",
              "Ko te tumanako o te whare i te pātaki ki te iti rawa, he 80% te taumata kiritaki hou.",
              "Ko ngā wāhitau hokohoko whaihua e piki ana i te ao pāpori me te ipurangi, matinga ki te 25%.",
              "Ko te hiahia o ngā kamupene ki ngā pūkenga whakahaere i te pākihi o te whare ka nui haere, ā, e piki ana te 10-15% ia tau."
            ]
          }
        ]
      },
      {
        "id": "highlight-experience",
        "title": "Ngā Tino Kaupapa i ngā Mahi Mia",
        "content": [
          {
            "type": "doDont",
            "content": "Ngā mea pai me ngā mea kāore hei karo i te whakakī i tō rīrā mahi. Aroha mai kia pākiki ki ngā kaiarahi pai i te ao mahi."
          },
          {
            "type": "bullets",
            "content": [
              "Ngā mea kia tika me te tika atu i ngā mahi o ia rā",
              "Ngā mahi nui: whakawhanaungatanga ki ngā kiritaki, whakatakotoranga rautaki ki ngā kapa, me te whakahaere o te whare",
              "Ngā tāpaetanga whakapai i ngā ratonga, pāpāho pāpori, me ngā tono kiritaki",
              "Ngā whakamātautau i ngā whakahaere pākihi, te āhei ki te whakarite i ngā pānga hokohoko"
            ]
          },
          {
            "type": "quote",
            "content": "Ko te hua o tēnei tūranga, ko te kimi i ngā huarahi hou hei whakapai ake i te ratonga, ā, ko te whakakaha i te tūnga o te whare i waenga i ngā tūmatanui."
          },
          {
            "type": "bullets",
            "content": "He tauira pērā i ngā: 1) te whakahaere i ngā take nui e pā ana ki ngā kiritaki, 2) te whakatinanatanga o ngā kaupapa mo ngā whanaungatanga hou, 3) te whakarite whakawhitiwhiti korero ki ngā kapa, 4) te whao i te rautaki hoko ki ngā wāhi hōu."
          }
        ]
      },
      {
        "id": "education-certificates",
        "title": "Ngā Mātauranga me ngā Tiwhikō",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko ngā paerua o te whakahaere hokohoko me ngā whanaungatanga hapori ngā tino rangatira o tāku mātauranga, me ngā whakatūturu i ngā pukenga o roto i ngā whakahaere hokohoko me ngā whakahaere tangata. He pai te tohatoha ake i te whakaaro ki ngā kaupapa whānui o te ao rautaki me ngā otinga tahanui mō te rangatira waka."
          },
          {
            "type": "bullets",
            "content": [
              "Paerua o te Whakahaere Wātea, Whare Wānanga o Otāgo (2012-2014)",
              "He pukenga nō te whakahaere rautaki me te whakahaere kaupapa, hei whakarite i ngā tikanga whakahaere o te whare."
            ]
          }
        ]
      },
      {
        "id": "portfolio-projects",
        "title": "Ngā Mahi Whakaatu me ngā Kaupapa Koreuti",
        "content": [
          {
            "type": "paragraph",
            "content": "Whakaaturia ōu pūkenga me ngā wheako i roto i ngā kaupapa hei hanga i te pūrongo me te whakaatu i ngā mahinga whaihua i te ao whakahaere manuhiri. Ka taea hoki te whakaatu i ōu mahi tino pai hei whakarite i ngā kaupapa whakarerekētanga, hei whakanui hoki i te tēnei ahumahi."
          },
          {
            "type": "bullets",
            "content": [
              "He whakawhānui i ngā rautaki hokohoko ki te piki ake o ngā rauemi",
              "Ngā whāinga rangahau ki te whakarite whakahaere hou o ngā rōpū kia pāmamao",
              "Whakangungu i ngā kapa ki te whakawhānui i ngā taumata ratonga",
              "Whakarei i ngā whanaungatanga me ngā kiritaki nui"
            ]
          }
        ]
      },
      {
        "id": "common-mistakes",
        "title": "Ngā Hapa Tūturu Me ngā Rongoā Hei Arai i Ake",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te hara nui ko te kī i ngā mea kaua e pai tonu, pēnei i te kī he 'he hononga nui' me ngā kaiwhakahaere i ngā wā katoa, kāore hoki he taunakitanga i ngā rerenga me ngā whāinga pātea. Me whakariterite koe hei tākahe mō ngā kaupapa whāinga o te kaipānui me te kāwai o te mahi."
          },
          {
            "type": "bullets",
            "content": [
              "Kaua e tukuna te whakamahi i ngā kupu whai pērā i te 'hei rānei', 'āe rānei', me te 'tetahi take' i ngā rerenga katoa — kia mau ki ngā kupu tika e tika ana mā te ao rongoā.",
              "Aroha ki te whakawhiti kōrero a te tāngata, kia kaua e tāpiri ki ngā kupu kākahu, he maha ōna painga me ngā wāhi whakamahinga me te kāwai o te mahi.",
              "Kaua e whakamahi i ngā mōhiotanga tikanga noa, pērā i ngā kupu pērā i te 'manaaki' i te raruraru, me te 'whakaratoa' i ngā whāinga rautaki.",
              "Whakarite i tētahi whārangi whakaatu i ngā hāngai me ngā whakaaturanga o ngā mahi, mā te whakawhānui me te hanga rārangi kōrero whai kiko.",
              "Kaua e toro atu ki te whakamāramatanga hohonu i ngā kaupapa, kia whai wāhi hoki ki te whakaatu i te mōhiotanga nui mō te ao manuhiri."
            ]
          }
        ]
      },
      {
        "id": "resume-sections-tips",
        "title": "Ngā Kaupapa Ūkui me ngā Tūtohu Whakaritea mō te Tūranga Pai",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te hanga i tētahi resume pai hei painga mō te kimi mahi, nō reira me whakawhirinaki ki ngā tohutohu e whai ake nei. Mā te whakauru i ngā kuputainatanga, ngā whakaaro, me ngā wheako i te ao o te mahi whakahaere pēnei i te rangatira tūranga, ka pai ake te whai waahi ki te uara e rapu ana te kaitohutohu mahi."
          },
          {
            "type": "bullets",
            "content": [
              "Whakaritea he take whakarāpopotonga mōu, he pai hoki hei whakaatu i ngā pai me ngā ngoikore o tōu āhua.",
              "Whakauru ki ngā kupu matua e rapu ana ngā kaipari i ngā rākau mahi, pērā i te whakahaere, te kiritaki, te whakawhanaketanga hapori, me ngā pūkenga hangarau.",
              "Kia māmā te kimi i ngā pūkenga matua, i ngā whāinga hoki i ngā wāhinga o ngā mahi mā te whakamahi i ngā tau me ngā pērāhi."
            ]
          }
        ]
      },
      {
        "id": "ats-keywords",
        "title": "Ngā Kupu Matua mō te Raupapa Rārangi Mahi i runga i ngā Pūnaha Te Rori Mātauranga Tae noa ki te Kūmara",
        "content": [
          {
            "type": "paragraph",
            "content": "Mā ngā pūnaha tuku whakamahine ngā kupu matua e kimi ana, nā reira he mea nui kia kī atu ngā kupu āhuatanga kia kitea mai ngā kairīki i ngā rapunga. Tirohia koa ngā kōrero o ngā kaimahi me ngā rā, hei te rongo ki ngā kupu matua o te ao hangarau me te whakahaere."
          },
          {
            "type": "bullets",
            "content": [
              "Kaupapa whakahaere whare",
              "Kaitohutohu kiritaki",
              "Hei kaiwhakahaere rōpū",
              "Rautaki hoko me te rongoā pāpori",
              "Ngā taupānga pūnaha whakahaere whare",
              "Te whakahaere i ngā pākihi rauemi me ngā mahi tautoko",
              "Ngā pūkenga whakahaere rārangi korero me ngā uara"
            ]
          }
        ]
      },
      {
        "id": "adapt-to-vacancy",
        "title": "Ngā Mahi Hei Hāngai ki te Taki Tūranga Mahi me ngā Whakahaere Mahi",
        "content": [
          {
            "type": "paragraph",
            "content": "Ko te tuku i tētahi rārangi mahi e tika ana ki ngā *kāwai whai uara* o ngā pōturi o te tākuta he tāngata whai mana e rapu ana. Mā te rangahau i ngā whāinga o te kamupene me ngā kupu matua o te tūranga e hāngai ana pea ka taea e koe te painga i ngā ātahanga, ā, ka taea hoki te tuku i tō rārangi mā te whakamahi i ngā taputapu kimi mahi, me te hanga tono whanaungatanga."
          },
          {
            "type": "paragraph",
            "content": "Tāpirihia hoki ngā kupu matua i roto i tō rārangi, kia hāngai atu nei ki ngā whakaaturanga i ngākupāpā me ngā paerewa hou e rapu ana ngā kaipatu mahi."
          }
        ]
      },
      {
        "id": "faq",
        "title": "Ngā Pātai Auau mō te Tūranga Kaiarahi Tūnga Pūtea Mua",
        "content": [
          {
            "type": "bullets",
            "content": [
              "He aha ngā pūkenga matua e hiahiatia ana hei rangatira tāne i tēnei tūranga?",
              "He pehea e taea ai te whakapiki i te pāhekoheko o te kapa me ngā kaiwhakarato ratonga?",
              "He aha ngā huarahi e taea ai e au te hono atu me ngā hoa mahi hou ki te ao pāpori?",
              "He aha ngā tikanga pai hei whakahaere i ngā whakahaere o te whare ki te mau tonu i ngā paerewa teitei?",
              "Me pēhea taku taea te whakakapi i ngā kaupapa o te whakahaere o te whare kia rite ki ngā kawenata hou?",
              "Me pēhea e kī ai te āhua o te āhua mahi ki te taha kiritaki me te hoahoa rauemi?",
              "Aheinga pēhea te mōhiotanga ki ngā rautaki hapa hoki mo te whakapai i te ratonga?",
              "He aha ngā painga o te mahi ki te ao manuhiri me ngā whakahaere rongoā?"
            ]
          },
          {
            "type": "quote",
            "content": "He tino whaihua ki te mohio ki ngā pākihi me ngā paerewa whakahaere o ngā whare manuhiri, kia taea hoki te whakakī i ngā wāhi tawhito me ngā ara hou."
          }
        ]
      }
    ],
    "createdAt": "2026-03-30T09:49:45.491Z",
    "updatedAt": "2026-03-30T09:49:45.491Z"
  }
}
